Frequently asked questions

If you have questions regarding my shop, shipping or something else, please have a look here first. If you can't find an answer, feel free to contact me via the contact form.

  • When will my order ship?

    Your order will be shipped in about 7 days, often times faster. I pack orders usually as soon as they come in and bring them to the post office the next few days.

  • My order still didn't arrive. Where is it?

    International orders can take up to 8 weeks depending on where they are sent to. If you fear that your order got lost, please get in touch and i will look into it.

  • Can my order be shipped as a gift?

    Every order comes with a digital invoice via E-Mail and is carefully packaged with love. If you let me know in the check-out that your order is a gift, i will add a handwritten note to it telling the reciever who sent it with custom wishes. There will be no physical invoice in the parcel.

  • Why is shipping so expensive?

    I keep my shipping prices as low as possible for you and reevaluate my shipping methods from time to time to make sure you pay the lowest price possible. Shipping is always tracked and insured in case your order gets lost or something breaks. Shipping prices also contain the cost for shipping materials.

  • You don't ship to my country. Why is that?

    Due to Covid and/or political, geographical or other reasons, my service provider does not deliver parcels to your country. If you want your country added or reviewed, please let me know via the contact form. I will look into it and write back to you as soon as i found a way to deliver your order.

  • Countries I cannot ship to at the moment

    Afghanistan, Algeria, Australia, Brazil, Cambodia, Canada, Chile, China, Dominica, Fiji, French Guiana, French Polynesia, Guadeloupe, Haiti, Honduras, Japan, Kazakhstan, Libya, Martinique, Yemen, New Caledonia, New Zealand, Nicaragua, Niue, Papua New Guinea, Philippines, Pitcairn Islands, Samoa, Singapore, Hong Kong Special Administrative Region, South Africa, South Korea, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Puerto Rico (USA)

  • How do you pack my order?

    All new packing materials i use are recyclable and made from renewable resources. Sometimes i pack prints in reused plastic sleeves i recieved from other shops to prevent water damage. Please reuse and recycle! ✿